We understand that life can be unpredictable. Whether it’s a last-minute change in plans, a medical emergency, or simply a shift in priorities, we recognize that sometimes trips need to be canceled. That’s why we proudly offer a no cancellation fee policy for our transportation services.

This policy is just one way we reaffirm our commitment to providing flexible, compassionate, and client-centered care.

Why We Don’t Charge Cancellation Fees

For many families, scheduling transportation for medical appointments, procedures, or everyday errands can be a stressful experience. Adding the burden of cancellation fees when plans change only increases that stress. At Care Remedy, we believe in supporting our clients during every step of their journey, not penalizing them for life’s unexpected turns.

Here are a few reasons why we’ve adopted this policy:

1. Empathy and Understanding: We know our clients, especially seniors and individuals with disabilities, may face unique challenges that require last-minute changes. From health issues to transportation logistics, we want to accommodate—not complicate—their lives.
2. Building Trust: Our goal is to foster strong, trusting relationships with our clients and their families. Eliminating cancellation fees shows that we prioritize your needs over policies and penalties.
3. Flexibility and Convenience: Care Remedy is committed to making care accessible and stress-free. By removing cancellation fees, we provide the flexibility our clients need to adjust their schedules without hesitation.

How It Works

Our no cancellation fee policy means you can cancel your trip with us anytime without worrying about extra costs. Whether you cancel hours before your appointment or just a few minutes prior, there are no penalties involved. Simply give us a call or notify us online, and we’ll update your reservation accordingly.

A Commitment to Exceptional Service

Care Remedy is more than just a transportation provider—we’re your partner in navigating life’s challenges. From free wheelchair transportation to highly trained caregivers offering personalized support, our services are designed to improve your quality of life. The no cancellation fee policy is another way we stand by our promise to put our clients first.

Let Us Support You, On Your Terms

Life happens, and plans change. With Care Remedy, you can rest assured knowing that your care team is flexible, supportive, and always here to help. Whether you need to reschedule or cancel altogether, we’re here to make the process as seamless as possible—no fees, no hassle, just care.

If you’d like to learn more about our services, including transportation, companionship, and home care, contact us at info@careremedy.com or call us at 781-957-8076.

We’re here to provide the care and support you deserve—every step of the way.